Repeat Traveller

How to visit Jewel Changi Airport

Get your passports ready, folks. The world’s best airport – as named by Skytrax six years in a row – has just got even better with the opening of the brand-new ‘Jewel’ at Changi Airport in Singapore. And, we’re pleased to report, it lives up to the hype plus a whole lot more!

We got to enjoy a brief visit to Jewel just a couple of days after it opened, and, while it was insanely busy with queues everywhere we looked during our visit, it has all the makings of a fantastic base to relax and explore between flights – once the initial rush quietens down.

Easily accessible from Terminals 1-4 after passing through immigration, Jewel is a new mixed-use food and dining venue home to 280 more than shops and restaurants spread across 10 storeys – five of them above ground and five located in the basement.

The Forest Valley is like a hidden Shangri-La. Credit: Chris Ashton
The Forest Valley is like a hidden Shangri-La. Credit: Chris Ashton

Jewel features several first-in-Singapore brands such as Pokémon Center Singapore, Shake Shack, Burger & Lobster, Läderach and Pink Fish.

The jewel in the crown is Shiseido Forest Valley – four storeys of lush tropical landscaping with the 40-metre tall ‘HSBC Rain Vortex’ – the world’s largest indoor waterfall – the star feature. When you first lay eyes on the Forest Valley, it looks like you’ve found Shangri-La.

The Forest Valley. Credit: Supplied
The Forest Valley. Credit: Supplied

Opening in June 2019, the Canopy Park – on the topmost level of Jewel – will feature several interactive attractions, gardens and walking trails. Some of the attractions include Canopy Mazes, a Bouncing Net and a Walking Net, a 50m-long Canopy Bridge; and Discovery Slides – a 4-slides-in-1 sculptural playground that children and the young at heart can enjoy.

Jewel is also home to the 130-room YOTELAIR Singapore Changi Airport, making it an ideal option for busy travellers who need flexible check-in and check-out times. Also available now, passengers with late departures from Changi will be able to enjoy the convenience of early check-in for their flights with storage available even for their hand-carry luggage.

Canopy Park. Credit: Supplied
Canopy Park. Credit: Supplied

Mr. Ivan Tan, Group Senior Vice President, Corporate & Marketing Communications, at Changi Airport Group said, “Jewel’s unique mix of lush greenery and curated offerings that are a first in the region will add a new dimension to the overall #OnlyAtChangi experience for Australians. We are excited to welcome more travellers to Changi Airport, to a medley of new experiences integrating nature, play and retail.”

How to visit Jewel Changi:

Jewel is a public building separate to the Changi Airport terminals, so you will need to pass through immigration if you plan on visiting. If you don’t want to pass through immigration, you can just ride the Skytrain through it instead… but you’d be missing out on all the fun.

Once in the Arrivals hall, look for the signs pointing to the JEWEL access bridge. Staff at Changi recommend around five to six hours to fully experience all its offerings.

From Terminal 1:
Jewel is connected to T1, Arrival Hall at Level 1.

From Terminal 2:
Proceed to the Level 2 Departure Hall, take the escalator located near Jinja Chicken to Level 3 to access the link bridge to Jewel.

From Terminal 3:
Proceed to Level 2 Departure Hall (near the Crowne Plaza) to access the link bridge to Jewel.

From Terminal 4:
Take the free shuttle bus from the Level 1 Arrival Hall.

For more info on Changi Airport, visit: au.changiairport.com

Chris Ashton

We're Chris Ashton and Simon Ceglinski, two Aussie travellers with a love of exploration and adventure, and the odd bit of luxury thrown in. We seek out street art, street food, and scuba diving wherever we go, and prefer the road less travelled over well-worn tourist paths.

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Chris Ashton

We're Chris Ashton and Simon Ceglinski, two Aussie travellers with a love of exploration and adventure, and the odd bit of luxury thrown in. We seek out street art, street food, and scuba diving wherever we go, and prefer the road less travelled over well-worn tourist paths.

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